Frequent Questions about ALK

Welcome to ALK FAQs page. Here you will find answers to our most frequently asked questions.

Q: What is the product packing?

1)  All our products are packaged with color box and packed with carton.

2) Accept customized OEM design packing and requirements.

Q: Can I get samples for test?
Yes, the samples are available, you just need to pay the sample fee and shipping cost. And we will return the samples fee when you place an order.

Q: What payment methods do you accept?

About small orders,full payment by T/T before shipment. As for big orders, 30% deposit advance by T/T, the balance before shipment (L/C acceptable).

Q: Can I get a discount when ordering your products?
Pricing depends on the order quantity. Please contact us with your required quantity for a quotation and details of any applicable discounts.

Q: How to get more information of your products?

To request more information about a product, complete the inquiry form on the product page and click “Send.” Our team will respond by email after receiving your request.

Q: How about the delivery service and delivery time?

Does ALK offers a broad range of products?

We carry a huge inventory of products. Our complete line of products includes cooking&boiling aids, mobility aids, household aids, low vision aids, bathing aids, toilet aids, hearing aids, and eating aids. If you're looking to help your patients perform a specific task, we're sure to have the products you need.